Booking terms
Last updated 12 November 2026 — draft, to be confirmed before launch
Who you book with
Stays are provided by RaKriss Property Services Ltd, registered in England, company no. 12673068, registered office 9A East Parade, Whitley Bay, NE26 1AP. Bookings made on Booking.com are also subject to Booking.com's own terms.
Your stay
- The number of guests must not exceed the number agreed for the booking.
- The home is for accommodation only: no parties or events, and no smoking inside.
- Please leave the home in a reasonable state; damage beyond normal wear may be charged.
- Check-in and check-out times are confirmed with your booking. [Times to confirm]
Payment and cancellation
For bookings on Booking.com, the payment and cancellation terms shown on the listing apply. For direct placements and long stays, payment and cancellation terms are agreed in writing before the stay begins; local authorities and companies are invoiced on account with 30-day payment terms. [Direct booking deposit and cancellation policy to confirm]
Liability
Nothing in these terms limits liability that cannot be limited by law. We are not responsible for guests' belongings during a stay.
Questions
Contact us using the details on the contact page.
