Privacy notice

Last updated 12 November 2026

Who we are

RaKriss Property Services Ltd ("RaKriss", "we") is the data controller for this website. Registered in England, company no. 12673068. Registered office: 9A East Parade, Whitley Bay, NE26 1AP.

What we collect and why

When you send an enquiry or placement request through this site, we collect the details you enter — your name, organisation, email address, phone number, dates, group size and message. We use them only to answer your enquiry and arrange your stay. The lawful basis is our legitimate interest in responding to enquiries and, where a stay goes ahead, taking steps to enter into a contract with you.

Where your details go

Form submissions are delivered to our business email inbox (Google Workspace). We do not sell your details or share them with third parties for marketing. Bookings made through Booking.com are covered by Booking.com's own privacy policy.

How long we keep them

We keep enquiry details for as long as needed to deal with your enquiry and any stay that follows, and as required for our legal and accounting obligations.

Your rights

Under UK GDPR you can ask for a copy of your personal data, ask us to correct or delete it, or object to our use of it. To do any of these, contact us using the details on thecontact page. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This site does not set non-essential cookies. See thecookie notice.